Last updated: March 27, 2019

Unless otherwise directed in the workbook labs, if you need to set an enable password or vty password, use the user name cisco and password cisco, all lowercase.

Do not use any password other than cisco on the 3560e switch, because password recovery can only be done by our technicians physically manipulating the device.

All Windows desktop usernames/passwords are administrator/cciecollab as are most of the Cisco Collaboration Applicances. If administrator/cciecollab does not work for logging in to the Cisco Applicance management GUI or their CLI, then use admin/cciecollab. See the Device Connectivity - Quick Reference page for a detailed list.

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