Downloading and Using the Cisco AnyConnect Client

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Downloading and Using the Cisco AnyConnect Client

Last updated: November 10, 2018

Before we begin, it is important to note that you must have "Administrator" rights and control of your Windows or Mac OS in order to install this software. If you do not have admin access, or simply have any trouble getting the Cisco AnyConnect SSL VPN Client to install or connect for any reason, bear in mind that you do not need to use any form of SSL VPN to fully control our racks. Instead, simply use the "Jabber1" PC via the Remote Desktop Access tab in your Rentals Rack Control Panel, as outlined on this page.

The first step is to download and install the Cisco AnyConnect SSL VPN software client by opening a web browser, navigating to the following URL and login using the rack credentials assigned to your current session (these can be found on your INE Rentals page by looking in the Current Sessions panel):

https://coXvpn.ine.com

(where X is your rack number for your current session)

In some situations, if you are using a PC, you may need to reboot after the installation of the SSL VPN client software.

Once you have downloaded and installed the software launch the Cisco AnyConnect client and enter the same URL as follows:

https://coXvpn.ine.com

(where X is your rack number for a given session)

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After entering the URL, click Connect.

When prompted, enter the credentials that you received in your rental rack registration message.

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After clicking OK, you may be prompted to accept certificates again. Make sure to accept.

When the VPN link connection is successful, you will see this new icon in your tray:

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After this, you should have access to any device that has an IP address inside your rack. Verify connectivity by pinging the IP address of the CUCM Publisher: 142.100.64.11:

host$ ping 142.100.64.11
PING 142.100.64.11 (142.100.64.11): 56 data bytes
64 bytes from 142.100.64.11: icmp_seq=0 ttl=125 time=45.243 ms 
64 bytes from 142.100.64.11: icmp_seq=1 ttl=125 time=32.706 ms 
64 bytes from 142.100.64.11: icmp_seq=0 ttl=125 time=38.713 ms 
64 bytes from 142.100.64.11: icmp_seq=1 ttl=125 time=35.596 ms

This test verifies that your VPN link was successfully established and you are sending traffic over the SSL VPN tunnel.

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